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Both Diplomas are your way into office admin.
The difference comes down to where you want to work and what kind of work you enjoy.
If you like working with people and staying busy, this is your role. Receptionists are front-of-house at offices, businesses and organisations of every kind. You'll greet visitors, manage appointments, answer calls and keep the day running smoothly. It's a people-facing, fast-paced job and a great entry point into office admin.
Best for you if: you're friendly, organised and prefer working part-time/flexible hours.
If you prefer focused, detail-driven work, this is the one. Secretaries support managers and teams behind the scenes, handling correspondence, organising diaries, managing records and coordinating meetings. It's a more specialised role, which means it's often better paid and highly valued across every industry.
Best for you if: you're confident with detail and terminology, and looking for a full-time career.
Still deciding? Choose "help me decide" on the form below and we'll point you to the Diploma that fits your goals.
By providing your information you consent to Pitman Training contacting you by phone, text, or email using automated telephone dialing systems to the information provided, even if the phone number is present on a state or national Do Not Call List. We do not sell your personal information. By providing this information you agree to our Privacy Policy and Terms of Service.









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